Order and Warranty

1 How to Order?

Please, check the [ How to Order ] in WEB

2 How is the Delivery Date?

Kohzu makes every effort to keep most standard products offered in this catalog in stock. However, we recommend contacting your local distributor or sales representative to confirm product availability, before placing an order.

3 How is the Price to buy?

With the exception of custom-made devices, price lists for standard products are available from regional distributors and our sales representatives. Contact your local representative for more information. Note that for quality improvement purposes, Kohzu reserves the right to change product specifications, including prices, at any time and without prior notice. Also note that motorized products do not include cables, controls or drivers and that these must be purchased separately when placing an order.

4 How is the Product Warranty?

Please, check the [ Warranty ] in WEB

5 How is the Overhaul?

We kohzu make the product with the greatest care. However, there is a possibility of failure caused by long term usage. In such case, overhaul (parts exchange and adjustment) may recover their original function. After the overhaul, we will inspect carefully if quality meets the specification.
* Overhaul Cost
"Overhaul Cost" on catalog is basic cost of decomposition and adjustment. When the exchange parts (or consumable part) are necessary, extra cost will be added.
* Warranty after overhaul
Kohzu are warranted the item for a period of six (6) month from the date of shipment from Kohzu customer.

6 How is the Repair?

We kohzu would repair the item with charge, after finished the warranty period.
* Repair Cost
"Repair Cost" is total cost of exchange parts and necessary consumable part, and overhaul cost on catalog.
* Warranty after overhaul
Kohzu are warranted the product for a period of six (6) month from the date of shipment from Kohzu to buyer.